If you have any questions regarding our brand standards or have any other non-urgent questions, please reach out to keenan@balloonartisan.com
If you ever run into any safety concerns or any other urgent issues while on the job site, please call / text 435.890.2495.
Balloon Artisan Contact Info:
Business Phone: 801.436.7376
Email: team@balloonartisan.com
Website: https://balloonartisan.com
Social Media Handles: @BalloonArtisan
Instagram: https://www.instagram.com/balloonartisan/
TikTok: https://www.tiktok.com/@balloonartisan
Facebook: https://www.facebook.com/balloonartisanUSA/
Brand Standards Summary:
- Safety 1st: No project is worth jeopardizing your safety. If you encounter any safety concerns while on your project, call / text 435.890.2495 immediately.
- Make sure every member of your team who will be working on Balloon Artisan projects watches this video
- Remember that every time you work on a Balloon Artisan Project, you are representing our brand
- Dress business casual (Nice shirt, nice pants, comfortable shoes that match your outfit and are in good condition)
- Do not wear any logos / branding that represent your balloon company
- If anyone asks you "What company you are with" the answer is "Balloon Artisan"
- Please don't swear (some people are offended by swearing so it's best to not chance it)
- Do not criticize the client (even if it's only among your team members)
- Don't be a paparazzi! Don't take pictures of celebrities or event attendees.
- Don't take pictures of anything you did not play a role in building
- Please don't share pictures of the projects on your company's social media pages
- Do not share any images taken of the project with anyone outside of the Team until the event is over (no friends, partners, kids, etc)
- Have fun! It's possible to be professional AND have a great time creating awesome art.
- If you have any questions about these standards, please don't hesitate to reach out.
Project Quality Standards
Our team takes tremendous pride in the projects we build and we strive to go above and beyond to meet our clients' expectations. Doing that allows us to remain a premium brand and ensures the client will come back to us for future events.
When we ask if you can build a specific project and we send over an inspiration image, rendering, etc we expect the final balloon installation to resemble that inspiration image as closely as possible. Of course, 2 balloon installations can never be identical, but the colors, overall shape, additional elements, etc should be as close as possible. See the examples below.
Below is an example of an inspiration image a Subcontractor said they could build.
The finished installation they actually built. Notice the inconsistent balloon colors, lack of pampas grass / floral / ribbon. If you don't think you have the capability of recreating the inspiration image, just say so and we can adjust the client's expectations.
Below is an example of an inspiration image a Subcontractor said they could build.
The finished installation they actually built. It's okay that the tree shape is different, but there are no balloon presents, candy canes nor grinch balloons. Also, the lime green is essential to the grinch theme. The Subcontractor felt the tree would look better with a different shade of green which completely ruined the theme.
Below is an example of an inspiration image a Subcontractor said they could build.
Here's a good example of a finished project the Subcontractor built that does meet our standards. It's not identical to the inspiration image but it's pretty close. The client provided the backdrop which doesn't look great but everything else is good.
